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Hotel · Hanoi · Ha Noi Municipality

The Sono Hanoi Hotel

A 3-star hotel in the heart of Hanoi's Old Quarter, praised for its staff and location.

  • Staff rated 9.7/10
  • Near the Old Quarter and weekend night market
  • Breakfast with croissants, eggs, and more
9 Perfect 1914 reviews Booking.com 9 · 1914 reviews

About

The Sono Hanoi Hotel

The Sono Hanoi Hotel sits on Hang Dau Street in the Dong Xuan ward of Hoan Kiem, a short walk from the Old Quarter's busy lanes and the weekend night market. It's a 3-star property with 24-hour reception, express check-in, and services like currency exchange, laundry, and tour assistance.

Rooms are air-conditioned with soundproofing, flat-screen TVs, minibars, and tea and coffee facilities. Some categories add balconies or city views. The hotel serves breakfast with options like croissants, toast, eggs, sausages, and bacon, and offers free Wi-Fi throughout.

  • No smoking on site
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Exceptional staff — Guests repeatedly highlight the friendly, helpful team, who speak good English, assist with tours, and even arrange late check-outs or quick fixes.
  • Unbeatable location — A short walk to the Old Quarter, weekend night market, and Dong Xuan market, with easy access to a bus station and airport bus depot.
  • Clean, comfortable rooms — Rooms are described as well-decorated, clean, and good-sized, with comfortable beds and some including balconies or city views.
  • Good breakfast — The included breakfast offers a variety of options like croissants, toast, eggs, sausages, and bacon, which guests appreciate.

Worth weighing

4 to weigh
  • Comfort rating lower than other categories — At 8.3/10, comfort scores below staff and rooms, suggesting some guests find beds or noise levels less than perfect.
  • Potential windowless rooms — At least one guest noted a room lacked a window, so it's worth clarifying when booking if natural light matters.
  • No pets allowed — The hotel has a strict no-pets policy, which may be a drawback for travellers with animals.
  • No on-site parking mentioned — The hotel doesn't list parking, so guests arriving by car may need to find public parking nearby.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Superior Family King Room

  • 2 King Size Beds,1 King-size bed
  • Shower
  • Air conditioning

Deluxe Family Twin Room

  • 2 Single beds,1 King-size bed
  • City view
  • Shower
  • Air conditioning

Junior Suite

  • 1 King-size bed
  • City view
  • Shower
  • Balcony
  • Air conditioning

Superior Double Room

  • 1 King-size bed,2 Single beds
  • Shower
  • Air conditioning

Junior Suite

  • 1 King-size bed

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • 24-hour reception
  • Express check-in/ -out
  • Luggage storage
  • Lift
  • No smoking on site
  • Safe deposit box
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Car hire
  • Currency exchange
  • ATM/Cash machine
  • Paid shuttle service

In-room

  • Air conditioning
  • Heating
  • Free Wi-Fi
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Patio
  • Tea and coffee facilities
  • Ironing facilities
  • Free toiletries
  • Electric kettle
  • Flat-screen TV
  • AM/FM alarm clock

Food & Drink

  • Breakfast
  • Dinner
  • Special diet menus
  • Happy hour
  • Vending machines

Activities

  • Cycling
  • Beach umbrellas

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9
Perfect 1914 reviews

Guest-rated 9/10 from 1,914 reviews

Booking.com · 9 · 1914 reviews
9Verified guest

“Breakfast was delightful with a variety of tasty options like croissants, toast, eggs, bangers, and bacon. The location near the Old Quarter made exploring easy.”

9Verified guest

“The staff team was absolutely lovely and very good.”

9Verified guest

“The units are nicely decorated and perfectly clean with a balcony. The location is unbeatable, and the staff is really kind.”

9Verified guest

“The location was particularly good and magnificent, near Hanoi Old Quarter and the weekend night market. The deluxe queen room was good-sized with a balcony, providing all essentials.”

9Verified guest

“Everything about this beautifully decorated and stunningly beautiful hotel was perfect. All staff members were caring. The room was beautifully decorated with a balcony, full amenities, and a huge terrace. Breakfast offered croissants, toast, eggs, sausages, and bacon. The venue was in an exceptionally nice location, near the weekend night market.”

9Verified guest

“A nice base for the trip. The room was big with a balcony; we had a good rest. The location was great and absolutely perfect for walking around a colourful mural. Also about 10 minutes' walk from the hustle and bustle of the old town.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Old Quarter: A short walk from the hotel, the Old Quarter's narrow streets are packed with shops, street food, and colonial architecture.

Weekend Night Market: Running along the Old Quarter's main thoroughfare, this market opens on weekend evenings and is a popular spot for souvenirs and local snacks.

Dong Xuan Market: A large indoor market selling everything from fresh produce to household goods, just a few minutes' walk away.

Train Street: A unique Hanoi experience where trains pass through a narrow residential street; the hotel is a short walk from this area.

56A Hang Dau, Dong Xuan, Hoan Kiem, Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
22 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is by 12:00.

Are pets allowed at the hotel?

No, pets are not allowed at The Sono Hanoi Hotel.

Does the hotel offer airport transfers?

The hotel provides a paid shuttle service; guests also mention it's near a bus depot that goes to the airport.

What breakfast options are available?

Breakfast includes a variety of options such as croissants, toast, eggs, sausages, and bacon, as mentioned in reviews.

Is there air conditioning in the rooms?

Yes, all room types listed include air conditioning.

Does the hotel have a 24-hour reception?

Yes, the hotel has a 24-hour reception and 24-hour security.

The bottom line

For travellers wanting a reliable base near Hanoi's Old Quarter with standout staff and a decent breakfast, The Sono Hanoi Hotel delivers solid value. It's not the most luxurious, but the location and service make it a sensible pick.

9Solid choice for location and service.

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